Nicolas GondardMar 24, 20214 minWhen "Thank you Sir/Madam" is Ruining Your Business. By: Nicolas Gondard Degeneration, or in more blunt terms, deterioration, is the change from a higher to a lower form. This is the kind of...
Hesham El AnsariMar 16, 20214 minIn Defense of Your Sales Team: 5 Reasons Why it’s Not Your Sales Team’s Fault I see mid-level sales managers using the stick and carrot technique, in a desperate hope to increase the performance of their team.
Peter LouchranFeb 8, 20213 minTraining or how to outperform your pre-recession self.When faced with recessions many poorly managed, shallow companies resort to the only method that they can see to survive- cost cuts.
Nicolas GondardJan 25, 20215 minClean, border line and filthy: walking through the pleasure of doing businessIs it the best way for a corporation to purchase a service or a product? Probably not.
Alaa ElhawwariDec 13, 20206 minThe CX HoaxTwo-thirds of Employees have direct customer contact at work, but they still don't seem to know what their customers care about.
Zakaria DalilNov 16, 20204 minThe Lean Product: Customer Value InnovationThey want disruption, more uniqueness, and more variations.
Nicolas GondardNov 2, 20206 minCan digitalization replace humanization For sure, the level of technology that we are surrounded by these days has helped us to cope with the unfortunate turn that 2020 has taken.
Nicolas GondardOct 11, 20207 minThe Cash, the Customer and the ColleagueReflection of a real life, on-going experience of a very hands-on entrepreneur, who is spearheading a 4-year old start-up.
Hesham El AnsariOct 4, 20204 minHow the Psychology of Self-Deception Can Bring Out the Worst in Sales Professionals.Our brain seeks to minimize the physical, psychological and emotional pain at any cost.