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    When "Thank you Sir/Madam" is Ruining Your Business.
    Nicolas Gondard
    • Mar 24, 2021
    • 4 min

    When "Thank you Sir/Madam" is Ruining Your Business.

    By: Nicolas Gondard Degeneration, or in more blunt terms, deterioration, is the change from a higher to a lower form. This is the kind of...
    63 views0 comments
    In Defense of  Your Sales Team: 5 Reasons Why it’s Not Your Sales Team’s Fault
    Hesham El Ansari
    • Mar 16, 2021
    • 4 min

    In Defense of Your Sales Team: 5 Reasons Why it’s Not Your Sales Team’s Fault

    I see mid-level sales managers using the stick and carrot technique, in a desperate hope to increase the performance of their team.
    124 views0 comments
    Training or how to outperform your pre-recession self.
    Peter Louchran
    • Feb 8, 2021
    • 3 min

    Training or how to outperform your pre-recession self.

    When faced with recessions many poorly managed, shallow companies resort to the only method that they can see to survive- cost cuts.
    22 views0 comments
    Clean, border line and filthy: walking through the pleasure of doing business
    Nicolas Gondard
    • Jan 25, 2021
    • 5 min

    Clean, border line and filthy: walking through the pleasure of doing business

    Is it the best way for a corporation to purchase a service or a product? Probably not.
    51 views0 comments
    The CX Hoax
    Alaa Elhawwari
    • Dec 13, 2020
    • 6 min

    The CX Hoax

    Two-thirds of Employees have direct customer contact at work, but they still don't seem to know what their customers care about.
    333 views2 comments
    The Lean Product: Customer Value Innovation
    Zakaria Dalil
    • Nov 16, 2020
    • 4 min

    The Lean Product: Customer Value Innovation

    They want disruption, more uniqueness, and more variations.
    96 views0 comments
    Can digitalization replace humanization
    Nicolas Gondard
    • Nov 2, 2020
    • 6 min

    Can digitalization replace humanization

    For sure, the level of technology that we are surrounded by these days has helped us to cope with the unfortunate turn that 2020 has taken.
    66 views0 comments
    The Cash, the Customer and the Colleague
    Nicolas Gondard
    • Oct 11, 2020
    • 7 min

    The Cash, the Customer and the Colleague

    Reflection of a real life, on-going experience of a very hands-on entrepreneur, who is spearheading a 4-year old start-up.
    54 views0 comments
    How the Psychology of Self-Deception Can Bring Out the Worst in Sales Professionals.
    Hesham El Ansari
    • Oct 4, 2020
    • 4 min

    How the Psychology of Self-Deception Can Bring Out the Worst in Sales Professionals.

    Our brain seeks to minimize the physical, psychological and emotional pain at any cost.
    37 views0 comments

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