Can we measure EI? Sure we can!
Emotional Intelligence is the ability to recognize, control and express your feelings, identify and appraise the emotions of the people...
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Nicolas Gondard
- Mar 24, 2021
- 4 min
When "Thank you Sir/Madam" is Ruining Your Business.
By: Nicolas Gondard Degeneration, or in more blunt terms, deterioration, is the change from a higher to a lower form. This is the kind of...
67 views0 comments
Hesham El Ansari
- Mar 16, 2021
- 4 min
In Defense of Your Sales Team: 5 Reasons Why it’s Not Your Sales Team’s Fault
I see mid-level sales managers using the stick and carrot technique, in a desperate hope to increase the performance of their team.
128 views0 comments
Peter Louchran
- Feb 8, 2021
- 3 min
Training or how to outperform your pre-recession self.
When faced with recessions many poorly managed, shallow companies resort to the only method that they can see to survive- cost cuts.
23 views0 comments
Nicolas Gondard
- Jan 25, 2021
- 5 min
Clean, border line and filthy: walking through the pleasure of doing business
Is it the best way for a corporation to purchase a service or a product? Probably not.
52 views0 comments
Alaa Elhawwari
- Dec 13, 2020
- 6 min
The CX Hoax
Two-thirds of Employees have direct customer contact at work, but they still don't seem to know what their customers care about.
336 views2 comments
Zakaria Dalil
- Nov 16, 2020
- 4 min
The Lean Product: Customer Value Innovation
They want disruption, more uniqueness, and more variations.
109 views0 comments
Nicolas Gondard
- Nov 2, 2020
- 6 min
Can digitalization replace humanization
For sure, the level of technology that we are surrounded by these days has helped us to cope with the unfortunate turn that 2020 has taken.
69 views0 comments
Nicolas Gondard
- Oct 12, 2020
- 7 min
The Cash, the Customer and the Colleague
Reflection of a real life, on-going experience of a very hands-on entrepreneur, who is spearheading a 4-year old start-up.
69 views0 comments
Hesham El Ansari
- Oct 4, 2020
- 4 min
How the Psychology of Self-Deception Can Bring Out the Worst in Sales Professionals.
Our brain seeks to minimize the physical, psychological and emotional pain at any cost.
38 views0 comments
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